The 4 E’s of Marketing

Is your content, tone and strategy talking to any of these? Make sure you create content and strategies that will encourage engagement, create an experience that customers want to be a part of. Let your brand generate a feeling of exclusivity and talk to the emotional elements of storytelling. Contact us to get started

Customer Experience and Digital Innovation – the perfect partnership

The traditional way of thinking of customer experience is outdated. It’s no longer just about having friendly front staff and elaborate customer events. There is a new relationship on the horizon and it’s blossoming to be something beautiful! By combining digital marketing, Big data and smart segmenting of markets, a business can be a lot Read more about Customer Experience and Digital Innovation – the perfect partnership[…]

Training and workshop success

We had a great workshop session with some awesome delegates discussing mobile, social media, crisis comms and Brand persona. It’s really good to see business is taking social media and Customer service seriously and looking at ways of blending the two to ensure the business is running smoothing and customer perceptions are positive.

Effective Social Media for your business

Large or small, businesses can make social media an effective part of their marketing. Customers are demanding a social presence and first impressions really do count. The role social media plays in the purchasing decision. According to Nielsens 2016 research, 66% of consumers will trust a stranger’s opinion online vs an advert.  Your social platform Read more about Effective Social Media for your business[…]

4 tips to connect on a human level online

Be Real. Four tips on getting your social pages to connect with people Social media is not just about sales, it should be about people – your customers! Why do you want to be closer to them? Creating relationships with customers is easier to do online than ever before.  By building real connections you will Read more about 4 tips to connect on a human level online[…]